1. Delivery Arrangements

We do not offer in-house delivery services. However, we can assist in obtaining a delivery quotation through a third-party transport provider on your behalf.

Please note that all deliveries arranged via third-party providers are subject to their terms and conditions.

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2. Offloading Responsibility

The third-party delivery service does not include offloading of goods.

It is the customer’s responsibility to ensure that appropriate offloading arrangements are in place at the delivery address. This may include:

•          Manpower

•          Forklift

•          Crane

The required equipment will depend on the size and weight of the purchased items.

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3. Delivery Timeframes

•          In-stock items:

o          Gauteng: Approximately 1 working day

o          Other areas within South Africa: 3–5 working days, depending on location

•          Out-of-stock items (Manufacturing required):

o          Lead time: 2–6 weeks, depending on order size and specifications

For more accurate lead times, please contact our office and quote your order number.

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4. Estimated Delivery Dates

All delivery dates provided are estimates only.

We will always strive to meet your requested delivery dates; however, we cannot be held liable for any losses, liabilities, costs, damages, charges, or expenses arising from delayed deliveries.

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5. Delivery & Inspection

Upon delivery, you may be required to sign a proof of delivery (POD).

We strongly recommend that you:

•          Inspect the goods carefully before signing

•          Check for any visible faults, defects, or damages

If any issues are identified, these must be clearly noted on the proof of delivery document at the time of receipt.

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6. Transfer of Risk

All risk in the goods passes to you upon delivery.

If delivery is delayed due to your failure to meet your obligations, risk will transfer to you on the date delivery would have occurred had there been no delay.

Once risk has transferred, we are not liable for any loss, damage, or destruction of the goods.

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7. Failed or Refused Delivery

If delivery is delayed due to:

•          Unreasonable refusal to accept delivery, or

•          Failure to accept or collect goods from the courier

We reserve the right to charge reasonable storage fees and any additional costs incurred as a result.

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8. Manufacturing Orders & Payment Terms

For all items that are not in stock and require manufacturing, a 70% deposit is required before production will commence.

• Manufacturing will only begin once the 70% deposit has been received and cleared.
• The estimated lead time of 2–6 weeks will start from the date the deposit is confirmed.
• The remaining 30% balance must be paid in full prior to collection or delivery, unless otherwise agreed in writing.

Failure to pay the required deposit may result in delays or cancellation of the order.

Deposits paid on manufactured items are non-refundable.